Privacy Policy
1. Overview
Argonstack (“Argonstack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it in compliance with this Privacy Policy (“Privacy Policy”).
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website argonstack.gr or use our platform and related services.
By accessing or using our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.
We reserve the right to update this Privacy Policy whenever necessary. Continued use of our platform after any changes means you accept those modifications.
2. Information We Collect
Argonstack collects two types of data:
Personal Data – such as your name, email address, phone number, company name, and billing details.
Non-Personal Data – such as IP addresses, browser types, device identifiers, and usage patterns on our platform.
We collect data:
- Directly from you, when you create an account, subscribe to newsletters, fill out forms, or contact support.
- Automatically, through cookies, analytics tools, and other tracking technologies. See our separate Cookies Policy for more information.
- From third parties, such as marketing partners, analytics services, or public databases.
3. Legal Basis for Processing
We process personal data under one or more of the following legal bases, as defined in the GDPR:
(a) Performance of a contract with you or your organization.
(b) Compliance with legal obligations.
(c) Legitimate business interests, including service improvement, communication, and security.
(d) Consent, where explicitly given (e.g., newsletter subscription).
4. How We Use Your Data
We use your personal data exclusively for the following purposes:
- Operating, maintaining, and improving our platform and services.
- Providing customer support and managing payments.
- Personalizing your experience and communications.
- Sending service updates, product information, or newsletters (only if you have opted in).
- Complying with applicable legal or regulatory obligations.
We never sell or rent your personal data.
5. Customer Data Access & Restrictions
While Argonstack may technically have access to customer data stored on the platform (such as contacts, leads, or messages), we do not have the right to view, use, or process that data unless explicitly authorized by the customer for technical support.
Restricted Access Clause:
“Argonstack does not have the right to access, process, or use customer data without explicit written consent. Access to data is strictly limited to support or maintenance requests initiated by the customer.”
Liability Clause:
“If unauthorized access or misuse of customer data is detected by any Argonstack administrator, the responsible party will bear full legal liability under the GDPR and Greek law.”
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Customer data stored within the Argonstack platform is automatically deleted or anonymized within 90 days after account termination, unless otherwise requested by the customer.
7. Sub-Processors and Third-Party Providers
To operate efficiently, Argonstack uses carefully selected infrastructure and service providers both within and outside the EU.
All sub-processors operate under written Data Processing Agreements and Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an adequate level of data protection.
These providers are used solely for hosting, data storage, communication delivery, analytics, and platform performance monitoring.
8. Data Security Measures
Argonstack implements strict technical and organizational measures to ensure the confidentiality, integrity, and availability of your data, including:
- Encryption in transit (TLS 1.2+) and at rest (AES-256).
- Two-factor authentication (2FA) for administrative access.
- Access control and logging of all administrative actions.
- Regular security reviews, backups, and vulnerability testing.
- Immediate breach detection and incident-response protocols.
If a data breach occurs, Argonstack will notify affected customers without undue delay and cooperate to meet all GDPR obligations.
9. User Rights (GDPR Compliance)
As a data subject, you have the following rights under the GDPR:
- Right to Access – obtain confirmation and a copy of your personal data.
- Right to Rectification – correct inaccurate or incomplete information.
- Right to Erasure (“Right to be Forgotten”) – request deletion of your data.
- Right to Restrict Processing – limit how your data is used.
- Right to Object – object to certain processing activities.
- Right to Data Portability – receive your data in a structured, commonly used format.
To exercise any of these rights, contact us at info@argonstack.gr.
10. International Data Transfers
Argonstack is headquartered in Athens, Greece, and your data may be processed in other jurisdictions.
When transferring data outside the European Economic Area (EEA), we apply appropriate safeguards, including the Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure that your data remains protected to EU standards.
11. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze traffic, enhance performance, and improve user experience. You can manage cookie preferences through your browser settings. For more details, please review our Cookies Policy.
12. Policy Updates
This Privacy Policy was last updated on 25/10/25.
We may revise it periodically to reflect legal, technical, or operational changes. When updates occur, we will notify users through our website or via email where appropriate.
13. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:
Company Name: Argonstack
Website: https://argonstack.gr
Email: info@argonstack.gr
Phone: +30 6988235186
Address: Athens, Greece